Anchoring and Managing Client Expectations
In behavioural finance, one aspect of understanding how clients think is Anchoring.
Anchoring can be summarised as basing ongoing conclusion on initial fixed assumptions. The problem we all face in the UK is that we are anchored (or even framed) by the performance of the FTSE in assessing our investments. This is quite inevitable for the majority of portfolios as the concentration of UK assets dominates. However, in considering the performance of the Aria Protected Funds as a whole, it is important to remember that the Funds provide wide exposure to a range of global asset classes which are, on the whole, weakly correlated to the FTSE.
The FTSE has been one of the best performing indices the past 3-6 months. This is of course good news for the UK, property prices, and a large portion of most portfolios. However, for clients, it is important to remind them that the Aria Protected Funds have very little FTSE exposure and in assessing the performance we need to look at the underlying indices.
Absolute Income, Enhanced Income, and Dynamic Growth all have exposure to the same underlying index basket; global commodities, infrastructure, a wide range of property (or physical assets) like shopping centres, car parks, timber (in Europe, Asia, and North America), and yes, a small portion of FTSE. Commodities have had a rough ride the first Q of 2010, offsetting most of the gains of the FTSE. Infrastructure and the various property elements around the world have different drivers and therefore they have performed quite differently; North America has been the best performer the last Q; Asia and Europe have been relatively flat.
GEMs. Most commentators still are bullish on emerging markets and the recent uptick in commodity prices for metals points to increasing productivity. This is all good news. That being said, the last three months have been virtually flat for global equities and emerging markets. With respect to volatility, this is good as the lower the volatility the better the Fund can perform in rising markets. For those clients who want a piece of the action, therefore, without the potential downside risk, the GEMs fund should continue to play a role in core portfolio planning.
The prospects are good, however. Recent press suggests the recession is officially behind us all over the world and although this year looks to be less than sparkling, we should continue to see improvements in all markets.
For clients? They simply need reminding of the market risk elements of these funds. Where they are receiving income, then this is a bonus. For those looking for growth, the prospects are good as long as we remember to reinforce the rationale and benefits of diversification.
Aria Supports Changes Proposed by RDR
In case you missed it, buried in the 01/04 Policy Statement on adviser charging, the regulator says colours including ivory, black, grey, and white could help avoid customer “confusion” about the status of the adviser they are dealing with. Restricted advisers should wear mostly red to “warn” consumers of their limited market reach while multi-tied practitioners – who will also be called ‘restricted’ from 1 January 2013 – should “mix and match”.
The FSA says if it presses ahead with the rule it may conduct mystery shopping exercises to ensure advisers are complying.
Guidance on clothing may be necessary, the regulator adds, because it remains unconvinced restricted advisers will properly disclose their limitations to potential clients.
Aria Protected Funds will be launching a clothing line to support these proposals with DBM as chief stylist.
Additional Forthcoming Research Notes
To assist in further Managing Client Expectations, we will be re-introducing regular research notes on the underlying indices for all the funds. We recognise the difficulty in keeping up with these varied indices; we do and we will be providing this information to you on a more regular basis. Keep an eye on your inbox.
Oh, and by the way, the RDR article was for an April 1 notice so you can draw your own conclusions!
SmileTrain and Gig in the Garden Update
Last month we announced our sponsorship for Sweden’s answer to Glastonbury. Tickets are selling fast.
More importantly, with your continuing support, we are pleased that our donation for March (based on gross sales) will pay for 25 cleft palate operations through Smile Train.
Anyone wishing to contribute additionally can do so through JustGiving (look up Barclay-Miller).